CA

Customer Service

 
Have a question? Don't fret! Shoot us an email to service@sixpackcanada.com or use the contact form ('CONTACT' section above) and we will be happy to assist you!

Shipping & Delivery
We do NOT ship to PO boxes, please provide a full shipping address. All orders are shipped from our distribution center in Toronto. Orders placed before Noon EST typically ship within next 2 business days.
6 Pack Fitness is only able to ship within Canada. 
 
Returns & Replacements
Not sure about your purchase? No problem. We want you to be happy. Contact us and we'll return or exchange unused/unopened 6 Pack Fitness™ products purchased from our website within 30 days of ordering.
Need a larger/smaller size? Let us know the bag you need and we'll arrange to get it to you. All exchanged and returned items require an RMA#, which can be obtained through our Customer Service Team.
Shoot us an email to service@sixpackcanada.com and we'll get the process started.

All exchanges and returns:
Please contact us so we can start the return process for you.
All exchanged and returned items require an RMA#, which can be obtained through our Customer Service Team.
Shoot us an email to info@sixpackbags.com or call us at  888-240-7009  M-F 9AM-5PM PST, and we'll get the process started.

All exchanges and returns must have an RMA# clearly marked on the outside of the box and returned to our corporate maling address:
6 Pack Fitness - Returns
Barrett Distribution Center
4836 Hickory Hill Rd.
Memphis, TN 38141

Please note: Original shipping charges are non-refundable : www.sixpackbags.com/customer-service
 
Payment, Pricing & Promotions
Payment is viaPaypal / VISA through www.sixpackfitness.ca / PAYPAL Services.  Sales tax will be charged on all orders. Only one coupon code per order. We reserve the right to cancel an order at any time.

 
Viewing Orders
Log into your account to view your order status and ordering history

Warranty
6 Pack Fitness™ offers a 1-year limited warranty on all defects and damages on bags, and a 60-day warranty on all accessories (Gel Packs/Sure Seal Containers) that are purchased through our website or Authorized Re-sellers and are not the result of normal wear and tear. All warranty issues and returns please visit - 6 pack bags USA : www.sixpackbags.com/faq

A proof of purchase with purchase date is required to process all warranty claims. 

Privacy & Security

6 Pack Fitness will not share or sell your personal and contact information. Ever.
Protecting your personal information and privacy is extremely important to us. We have taken reasonable measures to secure both your information and our physical premises. We exercise reasonable care in providing safe transmission of your information from your PC to our servers (unless sent by a means outside of our control, such as e-mail).